Privacy Policy

Effective Date: 06/06/24

Welcome to 21st Century Beauty Spa. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our spa or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

1. Information We Collect
We may collect personal information that you provide directly to us when you use our services. This may include:

– Personal Identifiers: Name, email address, phone number, date of birth, and address.
– Health Information: Relevant medical history, skin concerns, allergies, and treatment preferences.
– Payment Information: Credit card details, billing address, and other payment information.
– Appointment Information: Date, time, and details of appointments and services requested.
– Feedback and Reviews: Information you provide in feedback forms or customer satisfaction surveys.

2. How We Use Your Information
We use the information we collect to:

– Provide, operate, and maintain our services.
– Schedule and manage appointments.
– Personalize your experience and tailor treatments to your needs.
– Process transactions and send you related information, including purchase confirmations and invoices.
– Communicate with you, including sending you updates, promotional materials, and other information.
– Improve our services, website, and overall customer experience.
– Ensure compliance with legal obligations and protect our rights.

3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:

– Service Providers: Third-party vendors and service providers who assist us in operating our business, such as payment processors and IT service providers.
– Legal and Regulatory Authorities: As required by law, or to respond to legal processes, such as a subpoena or court order.
– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:

– Access: Request access to the personal information we hold about you.
– Correction: Request correction of any inaccurate or incomplete information.
– Deletion: Request deletion of your personal information.
– Objection: Object to the processing of your personal information.
– Restriction: Request restriction of processing your personal information.
– Data Portability: Request transfer of your personal information to another party.

To exercise any of these rights, please contact us using the contact details provided below.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

21st Century Beauty Spa
Address: 140 Upper Bukit Timah Rd, #03-06, Singapore 588176
Phone: 64670554